FMEA COVID-19 Resource Center

COVID-19FMEA, in coordination with state and federal industry and government partners, continues to monitor the evolving situation surrounding the coronavirus (COVID-19) pandemic.

In an effort to provide our members with up-to-date and critical information, we have created this website to serve as a COVID-19 Resource Center.

If you have any questions, changes to your utility information, or need additional information, please email nalbers@publicpower.com.

Quick Links
 

COVID-19 Resource Center


State Resources

Florida Department of Economic Opportunity

Florida Department of Health Coronavirus Webpage

Florida Department of Health COVID-19 Data and Surveillance Dashboard

Florida Division of Emergency Management COVID-19 Landing Page

Florida Small Business Emergency Bridge Loan Program

Governor DeSantis’s PowerPoint Presentation on Phase One of Re-Opening Florida’s Economy: Safe. Smart. Step-by-Step (April 29, 2020)

Governor DeSantis Activates Emergency Bridge Loan Program for Small Businesses Impacted by COVID-19 (March 16, 2020)

Activated March 16, 2020 by Governor Ron DeSantis, the Florida Small Business Emergency Bridge Loan Program is currently available to small business owners located in all Florida counties statewide that experienced economic damage as a result of COVID-19. The application period opens March 17, 2020 and runs through May 8, 2020.

Governor Ron DeSantis’ Re-Open Florida Task Force

Guidance on Access to Restoration Areas During Emergency Recovery Operations

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Executive Orders

Governor DeSantis Executive Order 20-131 – Lifting Restrictions on Organized Youth Activities

Governor DeSantis Executive Order 20-123 – Full Phase 1: Safe. Smart. Step-by-Step. Plan for Florida’s Recovery (May 15, 2020)

Governor DeSantis Executive Order 20-122 – Allowing Broward & Miami-Dade Counties to enter into Phase 1 starting May 18 (May 14, 2020)

Governor DeSantis Executive Order 20-121 – Extension of Foreclosure and Eviction Relief (May 14, 2020)

Governor DeSantis Executive Order 20-120 – Expanding Phase 1 of Safe. Smart. Step-by-Step Plan to Include Palm Beach County; Allowing Reopening of Salons (May 9, 2020)

Governor DeSantis Executive Order 20-114 – Extending for 60 Days State of Emergency Declared in EO 20-52 (May 8, 2020)

Governor DeSantis Executive Order 20-112 – Phase 1: Safe. Smart. Step-by-Step. Plan for Florida's Recovery (April 29, 2020)

Governor DeSantis Executive Order 20-111 – Extending Executive Orders 20-87 and 20-91 until 12:01 am May 4, 2020 (April 29, 2020)

Governor DeSantis Executive Order 20-95 – Documentary Stamps for SBA Loans (April 6, 2020)

Governor DeSantis Executive Order 20-94 – Mortgage Foreclosure and Eviction Relief (April 2, 2020)

Governor DeSantis Executive Order 20-91 – Safer at Home; Essential Services and Activities (April 1, 2020)

Governor DeSantis Executive Order 20-89 – Restricting Public Access to Non-Essential Businesses/Facilities (Miami-Dade, Broward, Palm Beach, Monroe Counites) (March 30, 2020)

Governor DeSantis Executive Order 20-88 – FRS/DROP Program employees (March 30, 2020)

Governor DeSantis Executive Order 20-87 – Vacation Rental Closures (March 27, 2020)

Governor DeSantis Executive Order 20-83 – Protective Measures for Vulnerable Populations, Gatherings, and Remote Work (March 24, 2020)

Governor DeSantis Executive Order 20-82 – Isolation of Individuals Traveling to Florida from New York Tri-State Area (CT, NJ, NY) (March 24, 2020)

Governor DeSantis Executive Order 20-80  – Airport Screening and Isolation (March 23, 2020)

Governor DeSantis Executive Order 20-72 – Non-essential Elective Medical Procedures (March 20, 2020)

Governor DeSantis Executive Order 20-71 – Alcohol Sales, Restaurants, and Gyms (March 20, 2020)

Governor DeSantis Executive Order 20-70 – Broward and Palm Beach County Closures (March 20, 2020)

Governor DeSantis Executive Order 20-69 – Local Government Public Meetings during COVID-19 (March 20, 2020)

Governor Ron DeSantis Executive Order 20-68 – Bars, Pubs, Nightclubs, Beaches, Restaurants (March 17, 2020)

Governor DeSantis Executive Order 20-52 – COVID-19 Public Health Emergency (March 9, 2020)

Florida Department of Highway Safety and Motor Vehicles (DHSMV) Emergency Order in support of the Governor’s Executive Order 20-52

Governor DeSantis Executive Order 20-51 – Establishing COVID-19 Response Protocol and Declaring Public Health Emergency (March 1, 2020)

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Other State Resources

Associated Industries of Florida COVID-19 Resources for Business

Florida Chamber of Commerce COVID-19 Resource Center

The Florida Scorecard: Metrics to Help Secure Florida's Future by the Florida Chamber

Florida League of Cities Coronavirus Resources 

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Re-Opening Florida and the Country

Governor DeSantis’s PowerPoint Presentation: Update on Phase One of Re-Opening Florida’s Economy: Safe. Smart. Step-by-Step (May 15, 2020)

Governor DeSantis’s PowerPoint Presentation: Phase One of Re-Opening Florida’s Economy: Safe. Smart. Step-by-Step (April 29, 2020)

Governor DeSantis Executive Order 20-112 - Phase 1: Safe. Smart. Step-by-Step. Plan for Florida's Recovery (April 29, 2020)

President’s Guidelines for Opening Up America Again via Whitehouse.gov (April 17, 2020)

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National Resources

American Red Cross Doctrine Bulletin Pre-Landfall Shelter Operations in COVID-19 Pandemic (May 14, 2020)

Baker Donelson Guidance Document: Nationwide Emergency Declaration – Access to Disaster Relief Fund

CDC Activities and Initiatives Supporting the COVID-19 Response and the President’s Plan for Opening America Up Again (May 2020 Document)

CDC Coronavirus (COVID-19) Information

CDC Guidance Documents (May 2020)

CDC Testing Priority Guidance (Revised April 27 to reflect updated priorities for testing patients with suspected COVID-19)

COVIDView: A Weekly Surveillance Summary of U.S. COVID-19 Activity

Defending Against COVID-19 Cyber Scams

FEMA Fact Sheet: Personal Protective Equipment (PPE) Preservation Best Practices

FEMA Guidance Fact Sheet: Addressing PPE Needs in Non-Healthcare Setting

FEMA Guidance Fact Sheet: Coronavirus (COVID-19) Pandemic: Eligible Emergency Protective Measures

FEMA Guidance Fact Sheet: Public Assistance: Non-Congregate Sheltering Delegation of Authority

FEMA Public Assistance Applicant Quick Guide

National Association for Manufacturers: COVID-19 Marketplace and Suppliers of PPE

OSHA Guidance on Preparing Workplaces for COVID-19

President’s Guidelines for Opening Up America Again via Whitehouse.gov (April 17, 2020)

Presidential Proclamation on Declaring a National Emergency Concerning the Novel Coronavirus Disease (COVID-19) Outbreak

President’s Coronavirus Guidelines for America – 30 Days to Slow the Spread via Whitehouse.gov

Small Business Administration (SBA) Disaster Assistance

U.S. Department of Homeland Security Cybersecurity and Infrastructure Security Agency (CISA): Identifying Critical Infrastructure During COVID-19

U.S. Department of Homeland Security Cybersecurity and Infrastructure Security Agency (CISA) Insights: COVID-19 Disinformation Campaign (May 2020)

U.S. Department of Homeland Security Guidance on the Essential Critical Infrastructure Workforce: Ensuring Community and National Resilience in COVID-19 Response Version 3.0 (April 17, 2020)

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Energy Sector Resources

APPA Information about COVID-19

APPA Overview of the Federal Legislative Response to the COVID-19 Pandemic (April 20, 2020)

Electric Subsector Coordinating Council (ESCC) Coronavirus (COVID 19): Key Messages

ESCC Resource Guide - Assessing and Mitigating the Novel Coronavirus (COVID-19) Version 8: Updated May 11, 2020

ESCC Contact Tracing Planning Considerations Document (May 11, 2020)

ESCC Mission-Essential Workforce - Testing and Protecting Mission-Essential Control Center and Generation Facility Personnel Is Fundamental

ESCC Press Release - COVID-19 Response: Electric Power Industry Closely Coordinating With Federal Partners (March 23, 2020)

Ernst & Young Guidance on Cost Recovery for COVID-19 Related Costs Public Utilities

EPRI COVID Impacts on Load and Preparations from Italy

FERC, NERC Industry Guidance to Ensure Grid Reliability Amid Potential Coronavirus Impacts

National Governor’s Association Governor Guidance on the Energy Sector During COVID-19 Response (March 25, 2020) 

The New York Power Authority (NYPA) COVID-19 Master Assignment Tracker
The New York Power Authority (NYPA) has graciously shared their COVID-19 Master Assignment Tracker. This tracker is used by NYPA’s Incident Management Team to capture, assign and track tasks associated with their response to the pandemic. Please feel free to use this as a template for your response.

Summary of Safety Information on Work Policies and Procedures (APPA, March 30, 2020)

U.S. Department of Energy Coronavirus Hub

U.S. Department of Energy COVID-19 Energy Sector Response Efforts and FAQs

U.S. Department of Energy and Homeland Security on Classification of Critical Utility Workers

U.S. Department of Homeland Security Critical Infrastructure Operations and Control Rooms - Pandemic Response Guide

 

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Other National Resources

National League of Cities COVID-19 Pandemic Response

U.S. Chamber of Commerce Coronavirus Response Toolkit

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Employment and Labor Resources

Families First and Coronavirus Response Act

Employee Rights: Paid Sick Leave & Expanded FMLA under FFCRA Poster

Florida Department of Economic Opportunity Short Time Compensation Program for Employers

Florida Department of Economic Opportunity Reemployment Assistance

Florida Department of Economic Opportunity Temporary Layoff Assistance

Memo to FMEA Members from FMEA General Counsel re: Families First Coronavirus Response Act: Emergency Family and Medical Leave Expansion Act and the Emergency Paid Sick Leave Act (March 25, 2020)

U.S. Department of Labor Coronavirus Resources

U.S. Department of Labor FFCRA Guidance Documents News Release  

U.S. Department of Labor FFCRA Fact Sheet for Employees

U.S. Department of Labor FFCRA Fact Sheet for Employers

U.S. Department of Labor FFCRA Questions and Answers

U.S. Department of Labor Temporary Rule – Paid Leave Under the Families First Coronavirus Response Act (April 6, 2020)

U.S. Department of Labor Temporary Rule Correction (April 10,2020)

U.S. Department of Labor Webinar: The Families First Coronavirus Response Act (FFCRA)

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Additional Resources

Florida Department of Health COVID-19 General Prevention

How to Protect Yourself

Keeping Workplaces, Homes, Schools, or Commercial Establishments Safe

Running Essential Errands 

Use of Cloth Face Coverings to Help Slow the Spread of COVID-19

What To Do if You Are Sick

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FMEA Member Pages and Policies and Information Related to COVID-19 

FMEA Member Only Resources Section

Alachua

  • City of Alachua electric customers will not be billed a bulk power cost adjustment charge for billings in May and June 2020, resulting in an 11 percent savings on customer bills.

Bartow

  • COVID-19 Updates
  • Utility disconnects for non-payment are suspended through April 30, 2020.

Blountstown

  • Service disconnects and late fees have been suspended through April.

Bushnell

  • Temporary Suspension of Penalties and Disconnects for Non Payment
  • The City has voluntarily implemented a suspension on late penalties and service disconnections for non-payment, effective immediately. This suspension will apply to both residential and commercial customers.
  • The City of Bushnell will reduce the Power Cost Adjustment (PCA) for bills going out in May and June, cutting the PCA nearly in half from its current level of $19 per 1,000 kilowatt hours (kWh) for residential customers to $10 per 1,000 kWh. The total electric bill will decrease by nearly 8% for an average residential customer using 1,000 kilowatt hours. Commercial customers will also benefit from the reduction.

Chattahoochee

Clewiston

  • To help our customers cope with the ongoing coronavirus pandemic, the City of Clewiston will reduce the Bulk Power Cost Adjustment (BPCA) for bills going out in May, cutting the BPCA by one-third. Customers experiencing financial hardships as a result of the COVID-19 should contact our office before their bill becomes due and we will work with you. However, we encourage you to stay current with your payments as much as possible.

Fort Meade

  • COVID-19 Updates
  • Utility Late fees and service disconnects have been suspended.
  • Customers will benefit from a five percent reduction in their April bills due to a Power Cost Adjustment (PCA) reduction.

Fort Pierce (Fort Pierce Utilities Authority - FPUA)

Gainesville (Gainesville Regional Utilities - GRU)

  • COVID-19 Updates
  • GRU lowered all customer fuel charges in February and again in April. Without a clear picture how long COVID-19 may impact our customers, we extended those reductions through September and anticipate these actions will save customers 17 percent on fuel charges over the next six months.
  • GRU has suspended late fees for all customers through at least May 15 with the understanding that many are unable to pay on time due to loss of income related to shutdowns resulting from COVID-19.

Green Cove Springs

  • The City of Green Cove Springs has suspended utility disconnections on past-due accounts until April 30, 2020.
  • The City of Green Cove Springs is removing the Bulk Power Cost Adjustment (BPCA) amounts from the electric utility portion of each customer’s consumption for March. This reduction will be reflected in April’s utility bill.Additionally, the City is implementing a short-term utility bill assistance program through the Electric Conservation Fund to assist utility customers experiencing difficulty paying their electric utility bills due to circumstances directly related to COVID-19.
  • Green Cove Springs Adds Electric Utility Bill Relief Options for Customers During COVID-19 Pandemic
Havana

Homestead

  • COVID-19 Updates
  • The City of Homestead has temporarily suspended service disconnections until further notice.
  • Customers will benefit from a 27 percent reduction in their May bills due to a Power Cost Adjustment (PCA) reduction.

Jacksonville (JEA)

  • COVID-19 Updates
  • Until further notice, JEA will not disconnect utility services — water or electric — due to late payments.
  • Customer Credits
    As announced at the Special Board Meeting held on April 3, JEA will issue a one-time rebate for all residential and commercial electric customers, which will arrive in the form of a credit on the May bill.
  • Late Fees Waived
    Effective March 31, any newly accrued late fees will be waived until further notice. Any late fees accrued prior to March 31, 2020 will still apply.
  • Convenience Fees Waived
    Beginning April 6, JEA will waive credit and debit card convenience fees for MasterCard, Visa and Discover card payments up to $10,000 for the next six months.

Jacksonville Beach (Beaches Energy Services)

  • COVID-19 Updates
  • We understand that many customers may be facing unexpected financial hardship. To help, we have suspended all disconnections for nonpayment & will waive late fees for both homes and businesses for the time being. We encourage you to stay as current as you can with your payments.
  • Beaches Energy Services customers will not be billed a bulk power cost adjustment fee for the months of April and May, 2020. For a residential customer who uses 1,000 kWh on average in the month, this represents a 21% reduction in their monthly electric bills.

Keys Energy Services

  • KEYS has temporarily suspended all service disconnections for nonpayment. Normal disconnection practices will resume within a reasonable time after the resumption of normal operations.
  • The approved customer rate relief will result in a 10-percent decrease to all energy bills in May and June, with Board direction to reevaluate in June if additional relief is needed for July.
  • Keys Implements Energy Bill Rate Relief In Response To Covid-19
  • Approved by the Keys Energy Services Utility Board on May 14, the Residential Customer Assistance Program grants $100,000 to Florida Keys Outreach Coalition to assist KEYS customers with electric bills. Eligible KEYS customers may receive $200 per month, up to $700 by the end of the year.
  • KEYS has established a COVID-19 Deferred Payment Program to allow residential and small commercial customers to interest-free past due amounts for 12 months.

Kissimmee (Kissimmee Utility Authority - KUA)

Lakeland (Lakeland Electric)

Lake Worth Beach

Leesburg

  • COVID-19 Updates
  • The City will suspend utility cut-offs and late fees until further notice. This applies to all residential and commercial accounts.
  • Leesburg Electric will reduce its Power Cost Adjustment (PCA) to $0.00 per kWh effective May 1, 2020. The PCA will remain at $0.00 kWh for the months of May and June, providing an approximate 9% reduction in monthly electric costs for the typical residential customer.  The utility will review fuel savings in late June to determine whether the reduction can continue.
  • Leesburg Electric provides rate relief to all utility customers
Moore Haven

Mount Dora

  • COVID-19 Updates
  • The City of Mount Dora has suspended disconnections due to non-payment until further notice.
  • The City of Mount Dora is reducing its power cost adjustment (PCA) on customers’ bills by about 10 percent starting in April and running for six months.

Newberry

  • COVID-19 Updates
  • Utility cutoffs for all essential utility services to include water, sewer and electricity will be postponed. However, the city encourages regular payment for customers to stay current with their account when normal operations continue.
  • The Newberry City Commission approved a reduction to the power cost adjustment (PCA) rate that electric customers will see as a credit on their monthly utility bill in May. This is the second consecutive month that the City has issued a credit to customers. Since March, the City has reduced bills for its residents and businesses by over $75,000. For residential, commercial and industrial customers, this will reduce their overall rate by approximately 13 percent per month.
  • Newberry Electric Continues to Provide Rate Relief to Customers

New Smyrna Beach
(Utilities Commission of New Smyrna Beach - UCNSB)

  • COVID-19 Updates
  • UCNSB is suspending disconnects for non-payment and waiving late fees through June 1.
  • Every UCNSB electric customer will see a reduced bill for May and June as the utility suspends the Fuel Adjustment Fee, passing on the savings the utility will receive from our bulk electric power purchases. (The average residential electric customer with 1000kWh usage/month, could see about a 22% reduction.)

Ocala (Ocala Electric Utility)

  • Effective Friday, May 1, the power cost adjustment (PCA) rate of $0.014 per kilowatt hour (kWh) will be lowered to $0.00 per kilowatt hour (kWh). For a residential customer, this will reduce their overall rate by approximately 12 percent per month for the months of May and June.
  • Disconnection of services are suspended through June 15, 2020.
  • City Council Approves Electric Power Cost Reduction

Orlando (Orlando Utilities Commission - OUC)

Quincy

  • Utility cutoffs for non-payment will be postponed. However, the city encourages regular payment for customers to stay current with their account.
Reedy Creek

St. Cloud (Operated by OUC)

Starke

  • The City of Starke discontinued shut-offs for non-payment of utilities during the duration of the emergency.
  • Customers will benefit from a 15 percent reduction in their May and June bills due to removing the Power Cost Adjustment (PCA).

Tallahassee

  • COVID-19 Updates
  • The disconnection of utility services for non-payment including electric and water will halt for 60 days as of March 12.
  • Utility Relief Program
  • Tallahassee Utility Customers to See Savings (April 22, 2020)
  • City of Tallahassee Electric Utility customers will see a 27 percent discount on their May bill, meaning the savings for each customer will vary based on their usage. On average, a typical household may see a reduction of $30, while a medium-sized business may see a reduction of $1,800. To provide customers with the discount now, the City is passing along projected fuel cost savings that the Electric Utility anticipates receiving in the coming months.
Wauchula
Williston

Winter Park

*Disconnect policies as reported by utility. Contact utility directly for most up-to-date information.

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