Customer Connections Leadership Summit

Hosted by the City of Tallahassee

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Wednesday, May 5, 2021
10:00 AM - 3:30 PM (EDT)
City of Tallahassee Electric & Gas Conference Room
2601 Jackson Bluff Road
Tallahassee, FL 32304-4407
United States

Event Details

This hybrid Customer Connections Leadership Summit will gather Officers, Directors and Managers within Florida Public Power and convene in-person, and virtually, on May 5, 2021.

James BarnesFollowing a tumultuous year of distanced operations and rapid adaptation, the Customer Connections Leadership Summit will gather thought leaders for high-level dialogue. Anticipated topics include how to safely and efficiently reengage customers and employees in-person as we enter the pre-hurricane season in a post-pandemic world. This is FMEA’s first in-person roundtable in over a year, and the City of Tallahassee is well-prepared to safely accommodate it.

James Barnes, Chief Customer Officer with the City of Tallahassee, will host the gathering and the event will take place at the brand new Electric and Gas Conference facility, which has plenty of room to physically-distance attendees and is already wired to support our technology needs to include virtual attendees.

City of Tallahassee Electric and Gas Conference center

For More Information:

Elizabeth Bendele
Elizabeth Bendele
Manager of Member Services & Programs FMEA (850)224-3314x2
Who should attend?
  • Officers, Directors and Managers of Florida Public Power customer service departments
Agenda:
  • Will include how to safely and efficiently reengage customers and employees in-person as we enter the pre-hurricane season in a post-pandemic world.
  • Please submit your agenda suggestions when registering.
  • Breakfast and lunch will be provided.
Suggested hotel:
  • Hotel Indigo Tallahassee Collegetown
    826 W Gaines St
    Tallahassee, FL 32304
    Phone: (850) 210-0008 ask for the state government rate of $111/night

Hotel Indigo