Electric Utility Theft

	Register online Download registration form in PDF format Workshop overview The theft of electric service is an issue that continues to plaque utilities across the nation and abroad. Utility theft appears in many varieties, ranging from sophisticated electronic deception to simply never paying a legitimate bill. As new technologies develop to expedite and improve meter efficiency and billing, new methods arise to attempt to defraud utilities. Electricity theft is a crime; but it also creates an undue burden for ratepayers, to whom the costs associated directly with stolen energy and associated revenue protection programs are often passed. Nationally, it is estimated that as much as $6 billion per year is lost to utilities through theft. The Electric Utility Theft class offer comprehensive information and techniques for recognizing, investigating, and recovering these types of losses in electrical systems. The class consists of several hands-on meter exercises and direct experience case studies. Participants will learn how to recognize if theft is occurring, investigate and document the theft, calculate the amount of the theft and design procedures to collect lost revenues. You will learn Recognize the different types of non-technical losses Recognize signs of electricity thef Analyze how to conduct an electrical theft investigation Calculating and collecting lost revenue; recovering funds for organizations Key Topics Meter Mechanics AMR and AMI Meters Field Investigation and Investigator Safety Calculating Lost Revenues Collecting Lost Revenues Malfunctioning Equipment Evidence Control Litigation Who should attend Loss Prevention Managers, Revenue Protection Analysts, Engineers, Meter Readers, Customer Service Managers and other frontline personnel. Please register no later than July 26, 2010 Registration Fee: (Includes lunch on second day only) $350 per person for FMEA utility and associate members $500 per person for non-members Instructor Edward J. Holmes, Senior Consultant, Arnett Industries, Tualatin, Oregon Continued Education Credits 7.5 PDH Credits for this class Cancellation Policy Cancellations after July 27 will be charged 25 percent of the registration fee. No shows will be charged 50 percent of the registration fee. Meeting Location Orlando Utilities Commission Gardenia Office Building 3800 Gardenia Avenue Orlando, FL 32839 (407) 423-9100 MAP Hotel location The Florida Hotel and Conference Center 1500 Sand Lake Road Orlando, FL 32809 (800) 588-4656 or (407) 859-1500 Room rate: $108, ask for the FMPA rate Questions Contact Cheryl Anderson, Director of Training and Member Services at (850) 251-5465 or canderson@publicpiower.com

FMEA, P.O. Box 10014, Tallahassee, FL 32302-2114 Tel: (850) 224-3314 Fax: (850) 224-2831 E-mail: fmea@publicpower.com • www.publicpower.com For over 60 years, the Florida Municipal Electric Association has supported and strengthened Florida's community-owned municipal utilities, their 6,000 employees, and the 3 million Floridians they serve. FMEA's Utility Training Institute offers statewide training and certification programs for Florida's municipal electric utilities, electric cooperatives and investor-owned utilities.